Frequently Asked Questions
Frequently Asked Questions About Storage
At Storage World, we make moving and storing easy. With our self-storage services, you can move and store your belongings when you want and at the pace you want. You’ll never have to worry about rushing to get your items packed and loaded to be moved or stored away. For frequently asked questioned about storage, you’ll be able to find our answers below or call us at 770-927-4503.
Frequently Asked Storage Questions
When can I move in?
If there is a storage units available you can move in anytime.
What type of documentation do I need to provide in order to rent a space?
All you need is a Government issued form of ID (example: a driver’s license, state ID, or passport)
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests it.
What about storage insurance?
We have brochures and contact information referring you to an agent for getting storage insurance. You can also contact your automobile or homeowners insurance agent to see if your items are covered.
Does someone have to be in the office to let me through the security gates?
No. At the time of signing your lease, you will be given your own security password code that will allow you access from 6 a.m. to 10 p.m., 365 days a year.
How do I make a payment for my storage unit?
You can either pay in person, through the mail, or on our website. You may also sign up to have the payment automatically deducted from your credit card.
What forms of payments do you accept?
Checks, Cash, Money Orders, VISA, MasterCard, Discover and American Express
Do you sell moving boxes and storage supplies?
Yes, here at Storage World we have moving boxes and all your storage supplies. Stop in at one of our convenient storage facilities to purchase packing and moving supplies to safely store your items.
How do I know how much storage space I will need?
Use our storage unit size calculator to give you an idea of what fits in a particular storage unit.
Can I just stop by to view the storage facility and storage units? Or do I need an appointment?
Stop by anytime between the hours of 9 a.m. and 6 p.m. Monday – Friday and 9 a.m. and 4 p.m. on Saturday for a complimentary tour of our facility.
Do I need to bring my own lock?
You can, but Storage World gives you one for FREE at the time of move and it is yours to keep.
How much notice needs to be given when I move out?
We require a written notice at least 5 days prior to move out.
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions about a specific item.
Are there any additional fees?
Standard Self Storage does require a one-time administrative fee of $20 which is to be paid at the time of signing. We do not require a security deposit.
What are the hours of operation for your storage facilities?
The office is open Monday – Friday 9 a.m.-6 p.m. and Saturday 9 a.m.-4 p.m. We are closed on Sunday. The gate access hours are 6 a.m. – 10 p.m. 7 days a week. 24-hour gate access may be available for commercial customers, with the approval of management.
How much does a 10x10 storage unit fit?
A 10x10 storage unit offers 100 square feet of space, suitable for storing the contents of a one-bedroom apartment, including furniture, appliances, and boxes.
What size storage unit is the most rented?
The 10x10 storage unit is among the most popular sizes, as it accommodates the contents of a typical one-bedroom apartment, making it versatile for various storage needs.
What does a 5x10 storage room look like?
A 5x10 storage unit provides 50 square feet of space, comparable to a walk-in closet, and can hold items such as sofas, mattresses, desks, and bicycles
Can a car fit into a 10x20 storage unit?
Yes, a 10x20 storage unit, offering 200 square feet, can accommodate a standard vehicle, along with additional items like furniture or boxes.
Will a couch fit in a 5x10 storage unit?
Yes, a 5x10 storage unit can typically fit a couch, along with other small furniture items and boxes, depending on the couch's dimensions.
